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Hospitality quotes

High-level quotes from both owner and brand leaders of Hotels and resorts . Please send us yours.

“A muted recovery is the most likely outcome. Unemployment is at seven million jobs versus two million jobs in the last recession.” –Thomas J. Baltimore, Jr., president, RLJ Development LLC

“There will be opportunities in our business, but none of us have a fix on this year. The big surprise was unprecedented group declines caused by the economy and political rhetoric.” -W. Edward Walter, president and CEO, Host Hotels & Resorts, Inc.

“In the last two recessions, we were coming from 60% and 63% occupancy. We are coming out of this one at a low point of 55% occupancy. It will take two to four years to have pricing power again.” -Gary Mendell, CEO, HEI Hotels & Resorts

“This is a caterpillar economy and there are more shoes to drop. The political discourse in Washington stopped corporations from traveling. The government is in bad financial shape.” -Scott D. Berman, principal and industry leader Hospitality & Leisure, PricewaterhouseCoopers LLP.

“When money is tight, the veto pen around the family table comes out. If an expenditure benefits only one member, it gets vetoed. But if travel is family oriented, it’s okay. The female is the decision maker in many families, and she is getting out the veto pen if travel is not close to home. It’s post-911 cocoon-like behavior.” -Mike Shannon, managing director, KSL Capital Partners

“Our backdrop is the general economic activity. We are focused on employment, housing prices and corporate business investments.” – Mark Hoplamazian, president and CEO, Hyatt Hotels Corporation

“We are seeing a single digit rebound in corporate travel. There is a sense of optimism in India, China and Brazil.” -Hubert Joyce, president and CEO, Carlson Hotels Worldwide

“Mobile information is both a huge opportunity and a huge threat. We were first with the phone app. Now there is a phone app that knows where you are and lists every hotel in the area. Nearly perfect information has never been good for the hotel industry.” –Stephen P. Joyce, president and CEO, Choice Hotels International.

“I believe 2010 will be the status quo, the new normal,” said Dave Johnson, president and CEO of Aimbridge Hospitality. “We are working very hard to drive top line revenue. We are making a lot of sales calls. Last year we froze travel, now it is essential to travel.”

“When I look back to 2001, 2003, my only regret is that we did not buy more,” said Thomas J. Baltimore, Jr., president of RLJ Development, LLC. “Capitalism is a wonderful thing; it will come back.”


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